PNG Air, renowned for its extensive network covering over 26 destinations throughout Papua New Guinea, operates the largest fleet of ATR 72-600 series aircraft in the region, alongside a fleet of DASH-8 airplanes. As the Airline of Choice, we're committed to delivering a world-class experience with competitive fares, unparalleled cargo rates, and a focus on safety and on-time performance for our valued customers and stakeholders.

Cabin Crew Recruitment

We're excited to announce openings in our Flight Operations Division for Cabin Crew members.

This role is based in Port Moresby and will have you reporting to the Manager Cabin Crew Services and functionally to the Manager Integrated Operations Control. Importantly, this position also requires direct reporting to the Manager Cabin Crew Services on all operational matters that may affect safety. You will also liaise with the MCS for the ongoing improvement of overall administration procedures and standards. Our Cabin Crew are essential to our mission, ensuring the safety and comfort of our passengers throughout their journey.

As a Cabin Crew member, your key accountabilities and responsibilities will be to Ensure Cabin Safety, and Deliver Exceptional Customer Service.

Specific Responsibilities include:

• Inform passengers on emergency and safety procedures.
• Ensure the safety of passengers during all phases of flight and manage procedures after an emergency in accordance with the CCOM and instructions from the PIC.
• Maintain safety standards and be pro-active in safety and promptly report any potential degradation of safety.
• At all times maintain and apply a thorough knowledge of all applicable CCOM and PPM procedures.
• Perform such duties as required by the company for the efficient and safe conduct of its operations including, but not limited to, ground, passenger check-in, passenger boarding, in-flight, deadhead travel, passenger liaison, publicity, marketing, cabin cleaning, training, emergency and administrative duties.
• Follow lawful directions and instruction issued by PNG Air or its officers, including Occupational Health, Safety and Welfare policies.
• At all times, display customer service that is friendly, courteous and constantly exhibits a high standard of work ethic and conduct. Service must be delivered in a warm, pleasant, helpful and efficient professional manner in accordance with procedures.
• Display loyalty to the company and use every endeavor to promote company interest and welfare.
• Be knowledgeable in relation to the products and processes of and any relevant client.
• Maintain a high standard of dress, grooming and presentation standards as specified in applicable manuals.

To be considered, you must have the relevant qualifications with previous experience in a similar role including having the following key attributes:

• A minimum of Grade 12 Higher School Certificate or a Diploma in Tourism & Hospitality.
• Quick learning abilities.
• Strong customer service skills.
• A friendly, polite, and well-mannered demeanor.
• Fluent in Tok Pisin and excellent verbal communication skills.
• An approachable personality, ideal for a customer-facing role.
• Experience in Airline Operational Service delivery.
• Reside within city limits.

Please send your application to:

[email protected]

Only applications submitted as a single PDF file will be accepted. Note that late applications and hard copies will not be considered.

Applications close: Friday 30th May 2025

Only shortlisted candidates will be contacted.

We are an equal opportunity employer.

We look forward to hearing from you soon.