- Minimum of 5 years of experience in a similar role.
- Lead the day-to-day operations of the housekeeping department
- Approachable and collaborative leadership style
Your opportunity:
Join a leading Asia Pacific Hotel Chain that is looking for a qualified housekeeping manager. You will be an innovative leader who can navigate a complex ecosystem where culture, development, commercial business, ongoing learning, and customer satisfaction go hand in hand.
About you:
You will be energetic, driven, and hands-on, with a high attention to detail, high levels of maturity, and a calm and demonstrated ability to develop and maintain excellent working relationships with stakeholders across all levels.
Key requirements:
The Housekeeping Manager leads the day-to-day operations of the housekeeping department to ensure consistent and high-quality delivery of housekeeping services.
- Identify and implement enhancements for the delivery of superior guest services.
- Monitor occupancy trends to inform strategic planning for peak and off-peak periods.
- Manage inventory levels and employee uniforms supporting stock delivery, distribution, and rotation.
- Conduct stocktakes and report on stock movements.
- Maintain a comprehensive training matrix for housekeeping staff, ensuring completion of required GROW modules.
- Set and maintain stock PAR levels for room inventory.
- Ensure consistent cleanliness and upkeep of all public areas.
- Monitor guest feedback and uphold high standards in guest room presentation.
- Participate in morning briefings with the hotel property team.
- Effective management of resources and regular review of revenue and expenses.
- Completion of financial, labor, stock, and wastage reports and analysis as required.
- Ensure recruitment activities and team planning to maintain appropriate manning levels.
Qualification, Knowledge, Skills & Experience: - Minimum of 5 years of experience in a housekeeping management role or similar within a hotel environment.
- Experience leading a diverse team to deliver excellent guest service and meet business objectives.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities, both written and verbal.
- Exceptional organizational and problem-solving skills.
If this sounds like the next step for you, please submit your application by clicking ‘apply’ and uploading your most recent CV in Microsoft Word format.
Peopleconnexion PNG: Recruitment, Training, Payroll & HR Services
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