Position Title: Agency Manager – Papua New Guinea Operations

Location: Port Moresby, Papua New Guinea

Company Overview
ANZPTC Consultants Private Limited, founded in 1994, is a trusted name in international education consultancy. With operations across Australia, Fiji, and India. ANZPTC provides expert guidance and end-to-end support for students pursuing higher education through Universities, VET institutions, and Private Institutes. Our mission is to empower students by connecting them to transformative global educational opportunities.

Position Objective

To lead and grow the presence of ANZPTC – International Education – Papua New Guinea by managing day-to-day operations, driving student enrolments, and ensuring exceptional service delivery in line with our international education standards. The position plays a critical role in expanding brand visibility and achieving business growth targets.

Key Responsibilities

1. Customer Engagement

• Respond to all customer inquiries promptly and professionally.
• Record all leads and interactions in the CRM as the first point of contact.
• Send welcome letters and information packs to new leads.
• Follow up with potential students to support conversion.

2. Marketing & Lead Generation

• Build and maintain a prospective customer database.
• Make a minimum of five cold calls daily to generate new leads.
• Follow up regularly with contacts to convert prospects into applicants.

3. Application Processing

• Prepare and submit student applications to the Sydney office for offer letters.
• Liaise with students regarding GTE (Genuine Temporary Entrant) documentation and payment.
• Once payment is received, prepare and compile visa files.

4. Visa Processing

• Coordinate all aspects of the visa application process.
• Arrange healthcare coverage as required.
• Submit applications and liaise with relevant authorities for visa approval.
• Provide travel logistics and final documentation to students.

5. Administration

• Manage additional business activities and assignments as directed by the Sydney Head Office.
• Maintain accurate records and adhere to company reporting standards.

6. Academic Quality – Online Academic Delivery

• Implement and maintain the Academic Quality Manual.
• Ensure compliance with all updates approved by the board.
• Maintain academic integrity and delivery standards.

7. Enrolments – Study Abroad & Online

• Ensure all enrolments are managed in accordance with ANZPTC’s Standard Operating Procedures and Enrolment Policy.

8. Financial Management

• Maintain and update all financial records for reporting to the Sydney office.
• Pre-authorise all expenses before commitment.
• Ensure timely payment of all invoices and bills.
• Oversee office management and staff performance.

Qualifications and Experience

• Minimum 3 years experience in a managerial position

To Apply

Please send you CV with profile photo to [email protected]