Our client is seeking a highly skilled Assistant Hotel Manager to join their operations for a well know hotel in Lae. This hotel offers comfortable guest rooms, a refreshing outdoor pool, restaurant, bar and in room dining + an entertainment area with gaming options. It serves both business and leisure travellers, making it a go-to location for events, dining, and relaxation. The successful candidate will play a key part in overseeing hotel operations, ensuring guest satisfaction, and helping to manage budgets and team performance.
Key Responsibilities:
Assist the General Manager in overseeing hotel operations including F&B, Front Office, Housekeeping, and Guest Services
Ensure guest satisfaction by maintaining service quality, responding to feedback, and upholding hotel standards
Oversee F&B operations, ensuring quality dining experiences and efficient service
Support event coordination, ensuring seamless execution
Manage budgets, cost control, and assist in financial planning for the F&B department
Lead, mentor, and develop staff through training and performance management
Ensure safety and cleanliness standards in all hotel areas
Foster effective communication and teamwork across departments
Assist with recruitment, onboarding, and staff scheduling as needed
Handle operational issues and guest concerns promptly and professional
Key requirements:
Minimum 5 years of experience in a similar management role
A background in Food & Beverage (F&B) Operations is highly regarded
A diploma or degree in Hospitality Management or a related field is preferred
Strong leadership and staff development capabilities
Excellent interpersonal, organisational, and problem-solving skills
Flexibility to work varied hours, including weekends and holidays
Experience with event coordination and guest-facing operations is a plus
If this role is the next step in your exciting career, please register your interest by clicking APPLY NOW and submitting your most recent CV in Microsoft Word format with a cover letter.
Our client's priority is to provide opportunities to high performing Papua New Guineans for this position. Only shortlisted candidates will be contacted. Peopleconnexion PNG: Recruitment, Training, Payroll & HR Services Your legacy is our business www.peopleconnexion.com
Here at Peopleconnexion you will meet professionals who go beyond simply "doing a job" to a higher level of forging a long term partnership. We are committed to achieving the highest level of recruitment ... read more >
+675 320 2185
United Church Building,
Ground Floor,
Douglas Street, Downtown,
Port Moresby,
National Capital District,
Papua New Guinea
