Human Resources Manager

We are a people powered business, and we are looking for a talented Human Resources Manager who understands that culture is key. This role is responsible for creating an enabling and empowering work environment where our team can thrive and deliver truly memorable guest experiences.

A little taste of your day-to-day

Every day is different, but you will mostly be responsible for:

• Creating programmes that foster a positive, inclusive, and engaging work environment for every team member.
• Coordinating onboarding, orientation, and employee engagement initiatives across the hotel.
• Supporting and administering the annual team member satisfaction survey and related action planning.
• Developing creative ways to inspire and motivate colleagues to provide exceptional guest experiences.
• Managing employee records, HR documentation, and payroll related processes accurately and confidentially.
• Supporting recruitment and selection activities while ensuring hotel hiring standards, applicable laws, and regulations are followed.
• Providing guidance to department managers on employee relations, performance management, disciplinary matters, and policy application.
• Working with department managers to develop initiatives that support service standards and continuous improvement in the guest experience.
• Ensuring compliance with relevant employment laws, health and safety requirements, and IHG policies and procedures, including the annual HR compliance and standards self-audit.

What we need from you

• Bachelor’s degree in Human Resource Management or an equivalent qualification.
• Minimum of three years’ related Human Resources experience, or an equivalent combination of education and experience.
• Experience in payroll administration and budget management.
• Knowledge of the PNG Employment Act and relevant health and safety legislation.
• Strong organisational, communication, confidentiality, and stakeholder management skills.
• Previous hotel or hospitality HR experience will be highly regarded.

What you can expect from us

We give our people what they need to succeed. You can expect a competitive salary that rewards your hard work, a full uniform, impressive room discounts, access to quality training, and a supportive workplace where you can belong, grow, and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. Through our myWellbeing framework, we are committed to supporting wellbeing across health, lifestyle, and the workplace.

So, join us and become part of our ever-growing global family.

Join us today!

Applications, including a cover letter and updated CV, should be submitted by email to [email protected] by close of business on 8 June 2026.

*This vacancy is open to PNG citizens only. IHG is an equal opportunity employer. Only shortlisted candidates will be contacted.