Job Description - HVAC Tradesman

Position Summary

The HVAC Tradesman is responsible for the installation, servicing, preventive maintenance, troubleshooting, and repair of air-conditioning, refrigeration, and ventilation systems. The role ensures that assigned work is completed safely, efficiently, and to an acceptable technical standard while minimizing equipment downtime and repeat call-backs.

2. Key Responsibilities
3. Installation and Commissioning

• Install split, ducted, cassette, package, and other commercial air-conditioning systems.
• Install refrigerant pipework, condensate drains, ducting, electrical control wiring, and associated HVAC components.
• Carry out pressure testing, vacuuming, refrigerant charging, testing, and commissioning.
• Follow approved drawings, manufacturer specifications, and installation requirements.
• Ensure installations are neat, secure, properly supported, and completed to an acceptable workmanship standard.

1. Preventive Maintenance

• Carry out scheduled preventive maintenance on HVAC and refrigeration equipment.
• Inspect and clean filters, coils, drain systems, fans, blowers, and other components.
• Check refrigerant condition, operating pressures, temperatures, electrical connections, motors, capacitors, contactors, and controls.
• Identify developing faults during maintenance and report them before they result in equipment failure.
• Complete maintenance checklists and service reports accurately.

1. Troubleshooting and Repair

• Diagnose mechanical, refrigeration, electrical, and control faults systematically.
• Carry out appropriate testing before recommending replacement of components.
• Repair or replace defective compressors, fan motors, capacitors, contactors, thermostats, sensors, control boards, valves, and other HVAC components as required.
• Perform leak detection, refrigerant recovery, evacuation, charging, and system performance testing.
• Verify that equipment is operating correctly before leaving the job site.
• Avoid unnecessary replacement of parts and minimize repeat call-backs through accurate diagnosis and quality workmanship.

1. Electrical and Controls

• Perform basic electrical troubleshooting associated with HVAC equipment.
• Check voltage, current, continuity, resistance, insulation, and equipment electrical connections using appropriate test instruments.
• Interpret basic electrical wiring and control diagrams.
• Identify electrical faults and escalate work outside the employee's competency or authorization.
• Work Planning and Productivity
• Review assigned jobs and ensure required tools, materials, equipment, and spare parts are available before commencing work.
• Complete assigned work within reasonable timeframes.
• Inform the supervisor promptly of delays, additional work, material requirements, or technical issues.
• Take proper care of company tools, equipment, vehicles, and materials.
• Minimize wastage and use company resources responsibly.

3. Safety Responsibilities

• Follow company WHS/OHS procedures and site safety requirements.
• Use appropriate PPE at all times.
• Carry out risk assessments or Job Safety Analysis where required.
• Follow safe electrical isolation and lockout procedures.
• Use ladders, scaffolding, power tools, and test equipment safely.
• Handle refrigerants and compressed gases safely and responsibly.
• Maintain a clean and safe working area.
• Immediately report hazards, incidents, injuries, and unsafe conditions.

4. Documentation and Reporting

• Complete service reports, maintenance sheets, time sheets, and other required documentation accurately.
• Clearly record equipment faults, work performed, parts replaced, operating measurements, and recommendations.
• Provide accurate information when additional repairs or quotations are required.
• Report technical issues to the supervisor when the fault is beyond the Tradesman's level of competency.
• Maintain proper records of refrigerant usage where required.

5. Customer Service and Conduct

• Communicate professionally and respectfully with customers, supervisors, and other employees.
• Explain technical findings clearly without providing misleading or unsupported information.
• Maintain a professional appearance and acceptable workplace behaviour.
• Respect customer property and maintain cleanliness at the work site.
• Avoid making unauthorized commitments regarding pricing, additional work, or company obligations.
• Maintain confidentiality regarding customer and company information.

6. Skills and Competencies

• Good knowledge of HVAC and refrigeration principles.
• Sound mechanical and basic electrical troubleshooting skills.
• Ability to use multimeters, clamp meters, manifold gauges, vacuum pumps, recovery equipment, and other HVAC tools.
• Ability to read basic wiring diagrams and equipment technical information.
• Systematic fault-finding and problem-solving ability.
• Good workmanship and attention to detail.
• Ability to work independently with appropriate supervision.
• Good time management and job planning.
• Clear verbal and written communication.
• Ability to work effectively as part of a service team.
• Willingness to learn and improve technical skills.

7. Qualifications and Experience

• Recognized trade qualification in Refrigeration and Air Conditioning, HVAC, or a related trade.
• Relevant electrical competency or qualification where applicable.
• Practical experience in commercial and/or residential air-conditioning and refrigeration.
• Current driver's licence where driving company vehicles is required.
• Relevant safety training and certifications.
• Experience with VRF/VRV, package units, chilled-water systems, controls, or BMS systems would be an advantage.

8. Performance Expectations

• Technical competency
• Quality of workmanship
• Accuracy of fault diagnosis
• Productivity and completion of assigned work
• Number of avoidable repeat call-backs
• Preventive maintenance quality
• Safety compliance
• Care and accountability for tools and materials
• Accuracy and timeliness of job documentation
• Attendance and punctuality
• Communication and interpersonal skills
• Customer service
• Initiative and willingness to learn
• Ability to follow instructions and procedures

9. Key Accountability

• The HVAC Tradesman is expected to take responsibility for the quality of his assigned work. Faults must be properly diagnosed and verified through appropriate testing before repairs or replacement of major components are recommended.
• Where the technician is uncertain about a diagnosis or repair procedure, assistance must be sought from the Service Supervisor or National Service Manager before proceeding.

10. Overall Standard

• The HVAC Tradesman is expected to demonstrate safe work practices, sound technical judgment, good workmanship, productivity, professionalism, and continuous improvement. All work should be completed to company standards, manufacturer requirements, and applicable codes and regulations.

To Apply

To apply for this job simply click on the blue "Apply" button below. If you prefer to use email instead, please send your CV and other relevant documentation to [email protected]. Please include the Job ID "#28856" in the email's subject to ensure your application is processed.