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ICT BUSINESS ANALYST

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Morobe, Papua New Guinea

Business, IT

#25543

7th January 2026

www.pngworkforce.com


ICT BUSINESS ANALYST

LOCATION: LAE, MOROBE PROVINCE

Primary purpose role

ICT Business Analysts identify and communicate with users to formulate and produce requirements specifications to create system and software solutions. Key accountabilities

  • Identifies, investigates, and analyses business processes, procedures and work practices
  • Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
  • Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system
  • Creates user and trainer documentation, and conducts formal training classes
  • Develops functional specifications for use by system developers
  • Uses data and process modelling techniques to create clear system specifications for the design and development of system software
  • Acts as a central reference and information source, providing guidance and assistance in the system project decision making process

Key challenges

  • Establish relationships with stakeholders to develop trust and ensure reliable and accurate information
  • Manage project requirements scope and distil business needs to identify fit for purpose options through effective negotiation and facilitation between the business and IT
  • Manage resistance in sharing information and accountability for decisions by the business and IT to ensure coherent, informative, and usable documents and business cases

Role dimensions:

Works under general direction within a clear framework of accountability. The role exercises substantial personal responsibility and autonomy including the latitude to plan own work to meet given objectives and processes. Has a working level contact with customers and suppliers required to provide agreed services in predictable and structured areas. Performs a range of varied work activities in a variety of structured environments. Contributes to routine problem resolution.

Requirements:

1. Strong organizational and documentation skills

2. High attention to detail and accuracy.

3. Must hold one of below degrees:

  • Bachelor of Business Information
  • Bachelor of Information Technology
  • Bachelor of Computer Science
  • Bachelor of Business Analytics

4. Must have the latest medical certificate

5. Must have the latest police certificate

Interested applicant may submit their application by email: [email protected]

**Note, if you do not fit above requirements, do not apply as those applications will be ignored.



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COMPANY INFO

At Express Freight Management we focus on understanding and meeting customer needs by providing professional service to suit your freight & logistic requirements.

472 3822

Malaita Street, PO Box 3398 Lae, Morobe Province Papua New Guinea