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MANAGER – CLIENT SUPPORT UNIT, HUMAN RESOURCES DEPRTMENT

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National Capital District, Papua New Guinea

Banking and Financial Services

#24912

17th October 2025

www.pngworkforce.com


Current Vacancies – Bank of Papua New Guinea

The Bank of Papua New Guinea is a contemporary central bank and regulator, committed to best practices in monetary policy, financial sector supervision, and payments system efficiency. We are an Equal Opportunity Employer and invite expressions of interest from suitably qualified individuals for these following vacancy roles:

MANAGER – CLIENT SUPPORT UNIT, HUMAN RESOURCES DEPRTMENT.

Reports To: Manager – Human Resources Department

The incumbent will report directly to the Manager, Human Resources Department and will be responsible for effectively achieving key performance objectives of the unit by:

  • Developing and obtaining approval for the annual staffing plan based upon the Bank’s strategic plan and projected staffing needs.
  • Developing and recommending appropriate grading and compensation structures based on the Bank’s Job Evaluation system and market forces.
  • Providing quality service and support for the Bank is staffing needs by effectively managing the cost.
  • Facilitating Contract and Terms & Conditions as it relates to new employees currently under contract
  • Administrating and implementing of all staffing activities.
  • Ensuring that all staffing activities are compliant with the Bank’s Recruitment and Selection policy for recruitment, re-deployment, and promotions.
  • Overseeing the pre-employment checks and requirements, (e.g. Medical, Referee checks etc…).
  • Ensuring that record of all recruitment and selection activities, including promotions and transfers of existing staff are updated on regular basis and that all documentation is complete for auditing purposes.
  • Supervising, guide and mentor direct reports, monitoring their performance to ensure the delivery of superior and competent customer support.
  • Maintaining effective relationships with various recruiting agencies, PNG Universities and Tertiary Colleges.

Education/Qualification/Experience/Skills/Competencies:

  • A Master's degree and Bachelor Degree in Human Resource Management, Business Administration, Organizational Psychology or a related field from recognized institutions
  • Affiliation with institutions who practice effective Human Resource Management with in the Professional HR faculty.
  • Five plus years' experience with increasingly responsible management positions within Human Resources
  • Proven experience in a senior HR leadership role, preferably within the banking or financial sector.
  • Strong knowledge of HR best practices, labour laws, Public Service General Orders and compliance requirements relevant to Papua New Guinea.
  • Demonstrated ability to develop and implement HR strategies that align with organizational goals.
  • Excellent interpersonal, communication, and negotiation skills to engage with a diverse workforce.
  • Specific experience and knowledge in employee relations and staffing. Ideally, the candidate will have exposure with succession planning.
  • Experience working within a company having 400+ employees at a senior level.
  • Requires Critical thinking skills, decisive judgement and the ability to work with minimal supervision.
  • Exceptional communication skills for both internally and externally.
  • Result and people oriented.
  • Ability to perform multi-Functional roles.
  • Excellent Reasoning abilities.

How to Apply

Interested applicants can download the relevant Position Descriptions from our website: https://www.bankpng.gov.pg/job-opportunities

Applications must be addressed to:
The Manager
Human Resource Department
Bank of Papua New Guinea
P.O Box 121, Port Moresby, National Capital District

All applications must be submitted via email to: [email protected]

Application Deadline: Friday, 31st October, 2025.
Only shortlisted applicants will be contacted for interviews.

Authorized by:
Ms. Elizabeth Genia
Governor

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COMPANY INFO

The Bank of Papua New Guinea is a Contemporary Central Bank and Regulator employing best practice in the formulation and implementation of Monetary Policy; conduct of Financial Sector Supervision and Regulation ...
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3227200

ToRobert Haus Cnr Douglas & Cuthbertson St P. O. Box 121 PORT MORESBY, NCD 121 PAPUA NEW GUINEA