CreditBank PNG is recruiting a suitable candidate for the role of Product Manager – Data Analytics.

The Product Manager – Data Analytics will be accountable for defining, delivering, and evolving Product data and analytics that enable better commercial decisions and superior customer experiences. This role plays a critical part in CreditBank PNG’s ambition to be recognized as the leading digital bank in PNG, by transforming data into actionable insight across Retail, SME, Commercial and Marketing.

The successful candidate will be responsible for developing new insights from data to improve existing products, manage the product life cycle in consultation with the Head of Group Strategy.

Primary Responsibilities:

Strategic:

• Define and maintain CreditBank PNG analytics, product vision and roadmap, aligned to the Bank’s strategy and annual business plans.
• Translate business questions into clear analytics requirements, dashboards, and data products.
• Act as the single point of accountability for analytics product outcomes and adoption.
• Identify high-impact analytics use cases that support:
  • Deposit and lending growth
  • Fee income optimisation
  • Customer segmentation and cross-sell
• Prioritise analytics initiatives based on business value, risk appetite, regulatory impact, and delivery feasibility.
• Identify and present innovative and creative product solutions.
• Research on competitive pricing and practices to ensure that the product remains relevant.
• Monitor industry trends related to the products, services and external environment.

Customer Experience:

• Coordinate and build strong working relations with various internal organisations including. IT, Sales, Marketing, Operations relevant to bring the product into the market.
• Develop financial operating plans to project profit and loss of a product.
• Develop and conduct specialised training on new products launched as well as existing.

Operational:

• Develop key analytics:
  • ExCo and Board dashboards
  • Customer insights and segmentation (Emerging Affluent, HNWI, SME, Commercial)
  • Product profitability and performance analytics
  • Marketing and campaign effectiveness analytics

Key Competencies:

• Customer- and outcome-focused
• Analytical and commercially minded
• Collaborative and influential
• Strong ownership and accountability
• Critical thinking and interpersonal skills.
• Written and verbal communication skills.
• Documentation and reporting skills.
• Pro-active with a sense of urgency
• Excellent working knowledge of tools such as Power BI, SQL, cloud data platforms (tool-agnostic approach), Microsoft applications including Word, Excel, ppt.

Required Experience:

• A minimum of 3 years of experience in product management, analytics, BI, or digital roles
• Ability to translate complex analytics into clear business insight
• Proven delivery of data or analytics platforms, dashboards, or insight products
• Strong understanding of data warehouses, BI platforms, dashboards, and reporting
• Excellent stakeholder engagement and communication skills

Formal Qualifications:

• Degree in Business, Marketing, Finance or related fields.

Application process:

If you think you have what it takes to be in this role, we would like to hear from you.

Applications close on Thursday, 5^th March 2026, and must provide the following:

• A cover letter.
• A current CV with the names of three (3) contactable referees

Applications must be addressed to:

The Head of People & Culture

Credit Corporation (PNG) Limited

P O Box 1787

Port Moresby, 121

National Capital District

Applications must be emailed to [email protected].