Quality Assurance Manager

Organizational Context:

The Institute of Business Studies (IBS), from its’ humble beginning in 1987 as an arm of Nades & Associates primarily providing revision classes for the needs of Papua New Guinea Institute of Accountants (now CPA PNG), has evolved into a private University level Institution over the last 38 years. Today we are one of the largest business schools in the country and off degree programmes in the fields of Accounting & Finance, Business & Management, Economics & Development Studies and Information Technology. We also continue to provide study pathways for grade 10 & 12 school leavers including industry accreditations for those seasoned professionals who want to get certified in their field.

Our success is the fruits of our dedicated team committed to making a difference in Papua New Guinea, through their efforts to help educate current and futures citizens on Papua New Guinea.

A Career with Us:

At IBS we believe that everyone has been gifted with natural talents and learnt skills. Our recruitment process is designed to help candidates understand this and enable us to better match you with a role that you will not only be able to do but enjoy doing. Career progression is also important to us and believes that each employee should be at the driving seat of their career progression - this means your manager will discuss with you where you want to be in the future and be more of a coach for you in terms of giving you feedback on areas you need to work on to be your best and achieve your goals. We also have a lot of staff events that enable us to celebrate as a team and give recognition where it's due.

Primary Responsibility

Overseeing the entire QA function, setting QA standards and processes, resource planning, budgeting, stakeholder management, and driving continuous improvement. Leads the Quality Assurance Department toward intended quality objectives.

Key Responsibilities

• Develop, implement, and monitor the university’s Quality Assurance framework, policies, and standards.
• Conduct regular internal audits of academic programs, administrative processes, and operational functions.
• Coordinate risk management processes, including the identification and mitigation of risks.
• Provide training, guidance, and support to departments for maintaining Quality Assurance standards.
• Compile and present Quality Assurance reports to the University Council and relevant committees, highlighting key findings, recommendations, and corrective actions.
• Ensure compliance with national and international standards, including DHERST requirements.
• Facilitate the use of data-driven decision-making to inform policy adjustments and improvements.
• Facilitating the Quality Certifications such as ISO 9001

Qualifications

• A master’s degree or equivalent in the relevant discipline.
• Professional Qualification in Accounting, Auditing, Risk Management, Compliance, or any other relevant field, leading to membership with CPA PNG.
• Minimum Five Years Post Qualifying Experience in Risk Management, Auditing, Compliance, Education Administration, or any similar relevant field.
• Previous engagement in Quality Frameworks such as ISO will be an added benefit.