ABOUT THE ROLE

As a Receptionist, you will play a vital role as a first point of contact for customers, clients and visitors representing Moni Plus with professionalism and courtesy. This role involves managing the front desk, handling incoming and outgoing communications and providing general administrative support.

KEY RESPONSIBILITIES

• Be the first point of contact by greeting and welcoming visitors, directing them to appropriate departments or individuals.
• Maintain visitor logs, issue visitor badges and monitor access to the premises as necessary.
• Answer, screen and forward incoming calls professionally and taking messages and queries.
• Handle incoming and outgoing mails, packages and deliveries.
• Assist with scheduling appointments, organizing meetings and maintaining calendars.
• Provide support with office supplies management, ordering supplies, and inventory tracking.
• Assist with document management and filing when required.
• Respond to questions or queries and provide information about the company and its product and services.
• Help with basic administrative tasks to support other departments as needed.
• Maintain accurate records of visitors logs and appointment schedules.
• Keep front desk-desk procedures and processes documented and up-to-date.

REQUIREMENTS

• Diploma or certificate in Business, Management, Office Administration or other relevant qualification.
• Minimum of 3-5 years’ experience in an administrative or receptionist role, ideally in the Banking and Finance Industry.
• Has exceptional customer services and is committed to meeting customer needs and demand.
• Good oral and written communication skills.
• Exceptional organisational skill and multi-tasking abilities.
• Dependable, punctual and detail oriented.
• Ability to follow policies, procedures and written instructions
• Proficiency with office equipment’s (telephones, computers, printers, etc.) and Microsoft Office Suit. (word, excel, power point, etc.)

HOW TO APPLY;

If you are passionate about a career in Administration support and enjoy being part of a high-performing support team, we’d love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. Please address your application to Head of Human Capital, Moni Plus, PO Box 1748, Boroko, NCD via email [email protected] and apply now. Please note only shortlisted applicants will be contacted to proceed. Applications close Tuesday, 15^th July 2025.

We offer competitive compensation and benefits, including health insurance, and professional development opportunities.