CreditBank PNG is recruiting a suitable candidate for the role of Relationship Manager-Mortgage & Personal Lending.

The incumbent will be responsible for driving frontline sales in the mortgage and retail lending segment, including cross-selling to achieve key targets and business outcomes for relevant segment. The role is based in Port Moresby.

Primary Responsibilities

• Prepare and compile new home loans, residential property investment loans and personal loans applications.
• Covers all personal lending across Port Moresby, Lae, Mt Hagen and Kokopo Branches.
• Maintains communications with Senior Relationship Managers and Branch Managers on all personal lending requirements for customers at our Branches.
• Perform quality checks on other loan applications that are ready for approval stage and settlement.
• Write/Create loan contracts.
• Contribute to the compilation of lending proposals and ensure all aspects meet the company’s high credit quality standards for assessment by the Credit and Risk teams.
• Build quality relationships with the business community, business partners and business introducers across PNG.
• Keep clients informed on CreditBank loan policies and regulations in place.
• Conduct face-to-face interviews and take telephone enquiries with current and prospective clients regarding CCF loan products.
• Maintain a customer relationship portfolio through visitations and other touch points.
• Develop enduring relationships with CreditBank existing, prospective customers and rainmakers and demonstrate a solid understanding of key business sectors and industries.
• Contribute to the development of unique value propositions, products and services for target customer segments.
• Maintain relations with relevant stakeholders (Real Estate Agents, Panel Valuers, Motor Vehicle Dealers, Panel Insurance Companies and brokers for insurance covers).
• Adhere to all Financial Prudential Standards and governance, risk and compliance policies and procedures.
• Adhere to all internal frameworks, policies and procedures.

Other duties

• Other duties as directed by the Head of Lending
• The duty statement may be amended from time to time to reflect the changing requirements of the position.

Requirements

• 5+ years or more experience in a financial institution.
• 5+ years’ experience in credit/loan assessment or loans officer role.
• Excellent communication skills (written and verbal) / interpersonal skills.
• Strong negotiation skills.
• Sound knowledge on financial analysis, loan analysis, underwriting
• Proficient in Microsoft applications, database, accounting software.

Formal Qualifications & Experiences

Mandatory:

• Bachelor’s degree in financial services or business-related studies.

Application process:

If you think you have what it takes to be in this role, we would like to hear from you.

Applications close on Tuesday, 21 April 2026 and must provide the following:

• A cover letter.
• A current CV with the names of three (3) contactable referees

Applications must be addressed to:

The Head of People & Culture

Credit Corporation (PNG) Limited

P O Box 1787

Port Moresby, 121

National Capital District

Applications can be emailed to [email protected]