- Lead and mentor a team of four application specialists
- Oversee the full application lifecycle, budgets, risk and compliance
- Manage vendors and partner with executives and business unit heads
POSITION DESCRIPTION Job Title
Senior Manager IT Applications Department
Information Technology
Report to
Chief Technology Officer
Key Relationships
GCEO, ExCo Members, BU Heads
Direct Reports
4 Direct Reports
Indirect Reports
Job Summary: As a Senior Manager IT Applications, you will oversee the implementation and maintenance of all software applications within the organisation. This role involves managing a team responsible for application development, integration, and support. The Senior Manager collaborates closely with other IT leaders, business stakeholders, and external vendors to ensure the successful delivery and operation of application systems that align with organisational goals.
Outline of Accountabilities & Responsibilities: Strategic Planning: - Develop and implement IT application strategies that support the organisation's objectives.
- Evaluate emerging technologies and trends in the application space for potential adoption.
Leadership and Team Management: - Lead a team of application developers, analysts, and support staff.
- Provide mentorship, coaching, and career development guidance to team members.
- Foster a collaborative and innovative work environment.
Application Lifecycle Management: - Manage the entire lifecycle of applications from requirements gathering to deployment and maintenance.
- Ensure applications are developed, tested, and deployed according to best practices and security standards.
- Establish metrics and KPIs to measure the performance of IT applications.
- Identify and mitigate risks associated with IT applications and systems.
- Ensure compliance with relevant regulations, standards, and policies.
Vendor and Stakeholder Management: - Collaborate with business stakeholders to understand application requirements and priorities.
- Manage relationships with third-party vendors and service providers.
Budgeting and Resource Allocation: - Develop and manage budgets related to IT applications, including capital expenditures and operational expenses.
- Optimize resource allocation to maximise efficiency and effectiveness.
Other Duties: - Other duties as directed by the Chief Technology Officer.
Key Competencies:
-- Monitor regulation compliance
-- Strategic People Leadership
-- Stakeholder Engagement & Relationship Management
-- Project & Change Management
-- Vendor Management
-- Customer Experience
-- Budget Management
-- Interpersonal communication
-- Performance Coaching & Capability Development
-- Business analysis & insights generation
-- Continuous Learning
Personal Qualities: -- Highest levels of integrity and personal ethics
-- Excels under pressure
-- Self-motivated & driven to succeed
-- Builds rapport and engenders trust
-- Collaborative
-- Tenacious
-- Genuine interest in others
Experience - Bachelor's degree in computer science, Information Technology, or related field.
- Proven experience (typically 8+ years) in IT application development, with at least 3 years in a managerial or leadership role.
- In-depth knowledge and hands-on experience with core banking platforms.
- Proficiency in managing card issuance, transaction processing, and lifecycle card management systems.
- Strong technical background with hands-on experience in application development and system integration.
- Strong understanding of database technologies (SQL, Oracle, MongoDB, etc.) and data management principles in a financial services context.
- Excellent communication skills, with the ability to effectively communicate with technical and non-technical stakeholders at all levels of the organisation.
- Strong process and project management skills, with the ability to influence stakeholders and motivate collaborators to achieve project goals.
- Demonstrated ability to work in a fast-paced, deadline-driven environment, managing multiple projects and priorities simultaneously.
- Solid understanding of regulatory requirements and security standards in the banking and financial services industry.
If this is an opportunity that aligns with your career growth apply now!!